Cancellation and Refund Policy
Duchess Consulting, Inc. has no long term commitment or time frame in which a Member or Customer must remain active. All Members and Customers may cancel their membership at any time for any reason. To cancel your membership a customer must log into flipthrough.net and request to cancel by using the Cancel Subscription link.
Upon cancellation a Member or Customer will continue to receive to their magazines up until the next expiration date (expiration dates will vary by magazine please refer to your mailing label for exact expiration date). Duchess Consulting, Inc. maintains if you find that within 30-days from the charging for your membership that you are not satisfied - for any reason - let us know, and we will gladly give you a refund of your membership payment. After three months, if you find that you no longer wish to receive a magazine, we will be happy to provide a complete substitution list so you can exchange or replace any or all of your magazines.
Refund requests can be made in writing (via email or regular mail) or by calling customer service at (866) 211-4655.
Please send an email to: firstname.lastname@example.org (You may also use the Contact Us link on our website)
Mail all requests to: Duchess Consulting, Inc., 411 Theodore Fremd Ave Ste 206, Rye, NY 10580